Customer Security Awareness

 

First Security Bank’s Commitment to Security

First Security Bank will NEVER request personal information by email or text messaging including account numbers, passwords, personal identification information or any other confidential customer information.  Fraudulent emails may be designed to appear as though they are originated by First Security Bank. These communications are not originated by First Security Bank.  Do not respond to any email communications which request any type of personal or confidential information and do not go to any links listed on that e-mail. Never give out any information that the Bank has already obtained to a caller, texter, or e-mail sender. If you contact us we may ask for information to confirm your identity but we will never contact you and ask for your debit/credit card number or your full SSN. If we need to contact you, it will always be done in a manner that protects your personal information and we will clearly identify ourselves. One of our top priorities is to safeguard YOUR confidential information and we work diligently to do so. We always work with the local regulatory and law enforcement departments to be certain any type of illegal activity is stopped as soon as possible. We have multi-layer security to protect your confidential information and will continue to be vigilant in protecting it. Immediately report any suspicious emails or websites to First Security Bank by forwarding the message to: fsbokc@swbell.net.

If you suspect identity theft or have any questions regarding this notice, please contact First Security Bank at (405) 424-4341 and ask to speak to a customer service representative or stop by First Security Bank at 1541 NE 23rd Street, Oklahoma City, OK 73111.

 

 

Identity Theft

 

  What is Identity Theft?

Identity theft involves the unlawful acquisition and use of someone’s identifying information, such as:

Name

Address

Date of Birth

Social Security Number

Mother’s Maiden Name

Drivers License

Bank or Credit Card Account Number

Thieves then use the information to repeatedly commit fraud in an attempt to duplicate your identity which may include opening new accounts, purchasing automobiles, applying for loans, credit cards, and social security benefits, renting apartments and establishing services with utility and telephone companies. It can have a negative effect on your credit and create a serious financial hassle for you.

 

  How do I protect myself?

You should report lost or stolen checks or credit cards immediately. Never give out any personal information including birth date, SSN or Passwords Shred all documents containing personal information, like bank statements, unused checks, deposit slips, credit card statements, pay stubs, medical billings, and invoices. Don’t give any of your personal information to any web sites that do not use encryption or other secure methods to protect it. For more information about identity theft and other tips on how to protect yourself and your information please visit the following websites: 

Consumer Guides and Protection:   www.usa.gov

Consumer Fraud (Department of Justice Homepage): www.usdoj.gov

On Guard Online:  www.onguardonline.gov

Federal Trade Commission Consumer Response Center:  www.ftc.gov

Internet Crime Complaint Center:  www.ic3.gov/default.aspx

         

  What You Can Do

Install and keep up to date antivirus software protection.

Be sure and use a firewall when surfing.

Don't click on links in emails.

Don't surf to pages you are unsure of.

If you are a commercial account you should perform your own risk assessments and evaluations on all online accounts.

 

 

Online Banking Security

First Security Bank is committed to protecting your personal information. Our Online Banking uses several different methods to protect your information. All information within our Online Banking uses the Secure Socket Layer (SSL) protocol for transferring data. SSL creates a secure environment for the information being transferred between your browser and First Security Bank. All information transferred through Online Banking has a 128-bit encryption which is the highest level of encryption.

Here are some tips on keeping your information secure.

     Never give out any personal information including User Names, Passwords, SSN, and Date of Birth.

     Create difficult passwords which include letters, numbers, & symbols.

     Don’t use personal information for your user names or passwords like Birth Dates & SSN.

     Avoid using public computers to access your Online Banking.

     Don’t give any of your personal information to any web sites that does not use encryption or other secure methods to protect it. 

 

Debit Card Protection

Debit card usage has increased dramatically in recent years and fraudulent use of debit cards has also increased. We at First Security Bank have some suggestions for you for the care and usage of debit cards. NEVER give your debit card information when requested by phone, email, or texting. We at neither First Security Bank nor any other bank we know of will ever request information from you in this manner. Please contact us if you receive any such request. It is a good idea to pay by credit card if your card leaves your sight. An example might be when a waiter takes your card from your table in a restaurant or when ordering online. Debit cards are easier to process illegally vs. credit cards.

 

2013 First Security Bank